Affiliate FAQ
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How Do I Log Into My Dashboard?
The easiest way to log in is to click here.
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What Happens If Someone Refunds or Cancels Order
If the order is refunded, the commission is reversed automatically.
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What if a customer has questions about their order?
Direct them to our customer service at orders@herrbeauty.ca
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Where can I learn more about the products?
Check the Product Training section for details and tutorials.
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How can I track my sales and clicks?
Your dashboard shows real-time stats for clicks, conversions, and commissions.
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What’s expected of me as an affiliate?
Be authentic, stay on-brand, and share your link through ethical promotion.
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Can I use paid ads to promote my link?
No, paid advertising is not allowed unless approved in writing.
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Can I post on any platform?
Yes, promote anywhere you're active—as long as it aligns with our brand values.
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Where do I find my referral link and discount code?
Inside your affiliate dashboard on the main page.
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Can I build a team under me?
Yes! You can refer new affiliates and earn override commissions on their sales when they join through your referral link.
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How do I track my team’s performance?
Your dashboard shows team stats including referrals, team sales, and commission earned from your downline.
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How do I invite someone to join my team?
Share your unique affiliate network link found in your dashboard. When they sign up through it, they’ll be placed under your team.